We offer free samples. But international shipping fee shall be charged.
Charge For Each Additional Shipment:
Splitting up the total delivery will require a delivery charge for each additional shipment. Prices vary; contact us for pricing.
Shipping to Hawaii, Alaska, Canada, PO Boxes, US protectorates and international is available.
FOB or CIF Only
(1) Seller's obligations: ① Deliver the goods to the ship assigned by the buyer in the customary manner at the port of shipment within the time or period specified in the contract, and notify the buyer in time. (2) To obtain export license or other official approval documents at its own risk and expense. When customs formalities are required, carry out all customs formalities necessary for the export of the goods. ③ bear all costs and risks until the goods cross the ship's rail at the port of shipment; ④ provide, at your own expense, the usual documents proving that the goods have been delivered to the ship. If the buyer and seller agree to use electronic communication, all documents can be replaced by electronic data interchange (EDI) information with the same effect.
(2) Buyer's Obligations: ① Obtain import license or other officially approved documents at his own risk and expense. In the need for customs procedures, the import of goods and transit through other countries for all customs procedures, and pay the relevant fees and transit fees; ② responsible for chartering or booking, pay the freight, and give the seller on the name of the ship, the loading location and the time required for delivery of adequate notice; ③ at their own expense for the transport of goods insurance; bear all the costs and risks after the goods crossed the ship's rail at the port of shipment; ④ accept the seller to provide (4) accept the relevant documents provided by the seller, accept the goods and pay for them according to the contract.
1. Seller's obligations
(1) To obtain, at its own risk and expense, an export license or other officially approved documents and to carry out all customs formalities necessary for the export of the goods when customs formalities are required.
(2) Sign the contract of carriage of the goods from the designated port of shipment to the designated port of destination; obtain cargo insurance at its own expense and provide the buyer with the insurance policy or other evidence of insurance; load the goods onto the ship and pay the freight to the port of destination at the time and port specified in the sale and purchase contract; notify the buyer promptly after loading the ship.
(3) Assume all risks of the goods until they cross the ship's rail at the port of shipment.
(4) To provide the buyer with the usual transport documents, if the buyer and seller agree to use electronic communication, all documents can be replaced by electronic data interchange (EDI) information of equal validity.
2. Buyer's obligations
(1) At his own risk and expense, to obtain an import license or other officially approved documents, to carry out all customs formalities for the import of the goods and, if necessary, transit through another country when customs formalities are required, and to pay the relevant fees and transit charges.
(2) Assume all risks of the goods after they cross the ship's rail at the port of shipment.
(3) Accept the relevant documents provided by the seller, take possession of the goods and pay for them as stipulated in the contract.
(4) To pay for all costs incurred in the carriage of the goods in question, except the usual freight charges, as well as the unloading charges including barging and terminal charges.
All shipments are delivered at the port only. Delivery is based on the accessibility of the delivery location and is at the discretion of the Shipping Division. We cannot deliver goods outside the port. If for any reason the customer is unable to pick up the goods, it is the customer's responsibility to inform to TEYA Flooring within 3 working days, otherwise the goods will be returned to the shipper TEYA Flooring, and if the goods are returned to TEYA Flooring, the purchaser will be responsible for paying the return shipping costs. We must be contacted to request a quote.
For commercial use, the same warranty applied but the time is reduced to 10 years instead. Also, we recommend lacquer products and we can send samples for review.
Shippers of all types of items are experiencing increased wait times and significantly increased damages during transport. We understand the frustration you feel regarding the downgrade in service and we are feeling it too. In addition, carriers are denying more claims and have become more demanding regarding supporting documentation of those claims.
As a result, we need your help to document the damage inflicted on your shipments.
Refuse badly damaged shipments
1.Inspect freight for damage while the deliverier is on-site
2.Contact us immediately to inform us of the damage
3.Denote damage on BOL with as much detail as possible
4.Damaged Box/Pallet Count Item #/Product Name
5.Only sign the bill of lading (BOL) once damages are included on the paperwork
6.Take clear photos of the damage before the deliverierleaves
7.Give the deliverier a copy of BOL with damages noted
If a receiver signs the BOL before denoting damages, the receiver is taking ownership of the freight as is and no freight claim can be made. Claims that are documented in this manner cannot be processed.
Please contact us to answer any questions you have.